Girl with a Balloon
  • On Feb 3, 2022
    Kerry from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a one day pass for my niece. She is on my list in the app and the ticket is assigned to her. How do i get the ticket on her phone, she cant link because it says its linked to my account already

    Hi Kerry! Welcome to planDisney!

    Less than a week and you are arriving at Walt Disney World Resort during The World’s Most Magical Celebration. There will be so many new happenings for you and your niece to enjoy. Do not miss specialty-themed treats throughout Walt Disney World. Here is the 50th Anniversary Celebration Sips and Bites Guide to tempt your tastebuds. I love seeking out the golden Disney Fab 50 Character Collection for unique photo opportunities.

    Technology is fantastic but sometimes not so magical with glitches. After a little research on the world wide web, let’s troubleshoot this issue. First, log into your My Disney Experience account online, not through the app. Hover over the “My Disney Experience” tab and select “My Family & Friends.” Now, scroll down to find your niece’s name and click “Update.” Click “Share Planning with Name.” You will be prompted to enter the email address of your niece and click continue. She will need to accept your invitation via email. If this scenario does not fix your issues, it is time to make a phone call to the Help Desk.

    Make sure to utilize Disney MagicMobile Service within your My Disney Experience Mobile App. This feature will give you contactless theme park entry, connection to PhotoPass, and allow you to charge to your Disney Resort folio. To set up, open the app, click on the bottom right three horizontal lines, and select “Disney MagicMobile.” Follow the steps and add your pass to your iPhone, Apple Watch, or other smartphone devices.

    Keeping it Magical,
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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