• On Oct 12, 2016
    Lisa from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased Non-expiring tickets when we visited the park in 2008. We purchased 6 day passes - I believe we still have one or two days left on them - we are planning a visit to Disney in Dec and I want to know what we have left.

    Hi, Lisa!

    Welcome to the Disney Parks Moms Panel! Thank you for bringing us this question about theme park tickets.

    It's wonderful that you might have some days left on your non-expiring theme park tickets from 2008 that you can use on your upcoming December visit! There are two ways to determine how many days you have remaining on your theme park tickets. First, if you wish to check from home to see how many days are remaining on your Walt Disney World Resort theme park tickets, you can send an email to ticket.usage@disneyworld.com. Be sure to include the following:

    (1) A photograph or scan of the front and back of each ticket
    (2) Your full name
    (3) A phone number where you can be reached ruing the day

    Keep in mind that the email size, including attachments, must be below 2 MB, so you may need to compress your attachments or send more than one message. A Cast Member will get back to you within 14 business days.

    Second, if you are at Walt Disney World Resort, there's a faster way you can determine how many days you have remaining. Simply show your theme park tickets to a Cast Member at any of the ticket windows at the theme parks and water parks, the Concierge desks at any Walt Disney World Resort hotels, or the Guest Relations locations at Disney Springs. The Cast Member will be able to let you know how many days you have remaining on each of your tickets while you wait.

    I hope this helps answer your question, Lisa! Please stop back again real soon!

    Wishing you magical memories!
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Meet the Panelist: Erin, Pennsylvania

I'm a wife, mom to three amazing girls (ages 10, 8 and 5) and lover of all-things-Disney! For our family of five, there is nothing more magical than a Walt Disney World Resort vacation (except, perhaps, the unforgettable memories that accompany those vacations!). I enjoy planning our Walt Disney World vacations almost as much as I love taking them, and I would love to share my tips and experiences with you so that you can get the most out of your next Walt Disney World vacation!  Learn More About Erin

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