• On Nov 25, 2022
    Gina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a new MagicBand to use at Disneyland and I'm not able to link it to the Disneyland app. Please let me know what needs to be done. Thanks

    Hey there, Gina! Thanks for bringing your question to planDisney. A warm welcome to you. 

    I recently purchased a MagicBand+ as well and I’m super excited to try it out next week! 

    I’m sorry to hear you’re having trouble linking your MagicBand+. In the MagicBand+ Support section of the Disneyland website, I read some troubleshooting suggestions such as ensuring your MagicBand+ is charged, you are current on the latest software version of MagicBand+ and you’re using the latest mobile app version for the Disneyland mobile app. You may try powering it off and back on to see if that helps. If you’re still having issues, my suggestion is to call Guest Services for help so they can troubleshoot with you live.

    I bet you can’t wait to arrive at the Happiest Place on Earth, especially during this festive time with the Holidays at the Disneyland Resort in full swing. Have a magical visit and happy holidays!


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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