Mom and daughter shopping; Minnie Mouse Hat; Minnie Mouse Merchandise
  • On Dec 6, 2025
    Martena from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I purchased new ears during my last trip but didn’t have time to get them customized. Am I able to bring them to be customized during my next visit?

    Hi Martena,

    Welcome to planDisney. Thanks for dropping by to bring us your question!  I adore that you’re thinking ahead about adding a little extra sparkle to your ears. There’s just something about personalized ears that makes a Disney day feel even more “you,” right?

    Martena, at this time, Walt Disney World Resort policy doesn’t allow personalization on previously purchased items. To qualify for embroidery, your ears must be brand new, unused, have the original tags attached, and you’ll need a same-day receipt from the moment you purchase them. This helps ensure every embroidered item comes out picture-perfect, just the way Disney magic intends.

    But here’s a little suggestion to keep that pixie dust sparkling: when you arrive for your next visit, treat yourself to a brand-new pair of ears right at the start of your day. Then you can head over to Curtain Call Collectibles on Main Street, U.S.A., and add that personalized touch before the magic really begins. It’s such a sweet way to start your day. It’ll be almost like setting the tone for all the memories to come. 

    Martena, even though you can’t customize the pair you already have, your next visit is the perfect chance to create a fresh memory tied to something uniquely yours. And if you need help choosing the cutest pair or want recommendations on the best photo spots to show them off, I’m right here and excited to help!

    See ya real soon,

    Emille
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Meet the Panelist: Emille, Florida

¡Hola! I’m Emille, your go-to mamá for all things Disney magic, especially in Español! As a proud mom of two, I’ve spent nearly a decade living in Orlando, where Walt Disney World is practically my backyard. When I’m not soaking in the magic of Main Street, U.S.A., I’m here to help fellow Disney fans craft their own unforgettable adventures, because the best Disney stories are the ones we write together. Let’s make some magic!
Learn More About Emille

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