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  • On Jun 25, 2019
    Melissa from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I purchased my neighborhood hotel and park tickets at the same time online. When do I receive my Disneyland tickets? Do I get them at the park or will I receive them online? I want to connect them to my phone.

    Hello, Melissa!

    Zip-a-Dee-Doo-Dah! You are going to the Disneyland Resort! I’m so excited for you!

    For hotel and ticket Disneyland Resort Vacation Package, you will receive your tickets from the hotel when you arrive. This helps prevent tickets getting lost in the mail or possibly arriving later than you need. And I totally get your desire to add those tickets to the Disneyland app before you arrive at the theme parks. You will be able to do so any time after you get your tickets. You may even want to do that right there at your hotel. Also, note that your tickets may be obtained from your Good Neighbor Hotel on your check-in day even before the hotel’s designated check-in time. That way you’ll be able to visit the theme parks even longer should you arrive earlier.

    Using the app is a convenient way to gain entrance to the parks, check attraction wait times, lookup dining menus, and so much more. And, of course, there is Disney MaxPass, which you may choose to add on to your tickets for an additional fee. I love the convenience of getting a Disney FASTPASS right on my mobile device. And MaxPass allows us to get subsequent FASTPASSES sooner than without MaxPass. And don’t worry about only being able to link your tickets in the app on the day of your arrival. FASTPASS reservations may be made only after you enter a theme park. So you will still be able to take full advantage of those benefits.

    Have a magical time, Melissa!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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