Family Halloween Carsland Vampire Costume
  • On Jul 25, 2023
    Brian from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the military tickets and have the e-tickets printed, but I can't link them because the ticket number is the wrong format. I show the tickets on the Disney app, but am unable to link online to reserve the park days. Please help!

    Hey there, Brian, and welcome to planDisney! 

    While I'm thrilled to hear about your upcoming trip to the Disneyland Resort, I'm sorry to hear you're having trouble making those theme park reservations.

    If I'm understanding correctly, it sounds like you see your tickets when you look on the Disneyland Resort mobile app. If that is the case, then my next suggestion would be to visit the Disneyland website and use the same login information you use for the mobile app. Once you're logged in, hover over "My Disneyland" and select "Ticket and Reservation Details." On this next page, you'll click the blue button that says "Make or Modify Park Reservations" and then finally on this page you'll select "Book Theme Park Reservation."

    I'm hoping that since you're seeing your tickets in the mobile app, they are connected to your Disney account and will show up here for you to be able to make your theme park reservation. However, in case that still isn't working and you need a bit of extra Pixie Dust, I would recommend calling the Tickets line to speak with a Cast Member. They can actually see the specific details of your tickets and should be able to walk you through how to make those reservations if the steps I outlined above still do not work for you.

    You're visiting during one of my favorite times of the year - the Halloween season. There will be so many fun things to do and see during your visit - like the Halloween Screams nighttime spectacular. Also, make sure to keep an eye on the Disney Parks Blog for a Foodie Guide of all the special treats that will be on offer during your visit!

    Thanks again for your question, Brian. Enjoy your trip to the Happiest Place on Earth!

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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