• On May 26, 2022
    Linda from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the Mickey's Not so Scary Halloween tickets but they are not showing up in My Disney Experience plans. Why not?

    Hi Linda, welcome to planDisney!

    The Grim Grimming Ghosts can't wait to socialize with you in October. It's always fun to visit the 999 happy haunts at The Haunted Mansion, but experiencing this iconic attraction during Mickey's Not-So-Scary Halloween Party adds a whole new dimension. Madame Carlotta is one of the haunts that historically makes an appearance during the Halloween party. She spends time on the front lawn of The Haunted Mansion, shrouded in smoke and mystery. She's dying to meet you!  

    I bet you're wondering why Mickey's Not-So-Scary Halloween Party is not showing up on the "Daily Itinerary" found on the My Plans page of your My Disney Experience account. I'll share that I wondered the exact same thing a few years ago and spent longer than I care to admit on hold waiting for a Cast Member to answer my question. I'm now grateful for that time as it gave me the experience needed to answer your question! The reason we don't see Mickey's Not-So-Scary Halloween Party listed on our itinerary is that it appears under the "Tickets and Memory Maker" tab of our My Plans page, instead. This information can also be viewed in the My Disney Experience mobile app (three small lines at the bottom right of the home screen --> Tickets and Passes). Items that appear on our My Disney Experience itineraries include Disney Resorts Collection hotel reservations, theme park reservations, and dining reservations. As a specially ticketed event, Mickey's Not-So-Scary Halloween party does not require a separate theme park reservation, which helps explains why we don't see it in our itineraries. 

    If you still are not finding your Mickey's Not-So-Scary Halloween Party tickets in your My Disney Experience account, Linda, you'll need to link them to your account using the confirmation number listed in your email confirmation. A helpful Cast Member at the Existing Tickets number is also available to assist between the hours of 7:00 a.m. and 11:00 p.m. Pixie-dusted hold music included!

    For more tips on experiencing this year's Mickey's Not-So-Scary Halloween Party, I encourage you to check out episode three of the planDisney podcast, which will appear under the "Related Video" column to the right of this answer. It was filmed inside the ballroom of The Haunted Mansion and is sure to get you in the halfway to Halloween spirit.

    Hurry back to planDisney!
    Jennifer 
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

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