• On Aug 31, 2019
    Megan from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a memory memory with a reservation agent but don’t seem to see it anywhere in my trip details. I noticed my vacation balance increased but I just want to make sure I have it. Does it automatically link once I start getting pictures taken?

    It's great to see you here today at the Disney Parks Moms Panel, Megan!

    I honestly think that Memory Maker is the best souvenir that you can buy for yourself and your family at Walt Disney World Resort. Your memories are precious, and knowing that there is always a professional Disney PhotoPass Photographer around the corner to capture the magic for you is absolutely priceless. There are vacations where I've come home with hundreds of photos, and the best part is that my whole family is in every single one because no one had to be left out because they were the person taking the picture!

    Since you've already ordered Memory Maker in advance of your trip, it will be shown under the "Tickets & Memory Maker" tab on My Disney Experience. If you're using a computer to look at your plans, the default view will show you your daily itinerary so be sure to click the correct tab under "My Plans, Reservations and Tickets". You'll then be able to see all of your linked tickets, and when you scroll down you'll see a header called "Memory Maker Purchases" and your confirmation number should be listed there. When you arrive at Walt Disney World Resort, you can begin posing for pictures with Disney PhotoPass Photographers right away, and when the photos make their way to your My Disney Experience app you will see the option to activate your Memory Maker package. Just click the button to confirm and you can begin downloading your pictures immediately!

    Have a magical day, Megan!

    Jessica
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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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