Welcome to the Disney Parks Moms Panel, Laurene!
It sounds like you just came back from a magical visit to the Walt Disney World Resort and are trying to retrieve your amazing memories captured with your
Memory Maker and Disney’s PhotoPass.
There are two ways to download your memories. The first way is to log into your
My Disney Experience account from your desktop computer then select
My Photos under Photography. Once there, on the upper-right corner, you will see some options to choose from. Select
Download Photos and a pop-up window will appear asking if you want to download all your memories. Be sure to edit them before you do this, so you don’t have to go back and download them twice. You can also do this one by one by selecting each photo.
The other way, and my preferred way to access my memories, is by using the
My Disney Experience mobile app on my cell. Simply open the app, then on the bottom menu, select where there are three horizontal lines. This will bring up a menu where you will want to choose
Photos. Once you’re seeing your photos, you can edit, download, and share them so you and your family and friends can enjoy all the magical moments of your Walt Disney World Resort vacations!
I hope this answers your question! If you were inquiring about something different, please do try us again.
Have a magical day!
Emille ºoº