• On Jun 30, 2018
    Laurene from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased memory maker Have been trying to download, but only a link and filter options are available There is nothing about downloading them

    Welcome to the Disney Parks Moms Panel, Laurene!

    It sounds like you just came back from a magical visit to the Walt Disney World Resort and are trying to retrieve your amazing memories captured with your Memory Maker and Disney’s PhotoPass

    There are two ways to download your memories. The first way is to log into your My Disney Experience account from your desktop computer then select My Photos under Photography. Once there, on the upper-right corner, you will see some options to choose from. Select Download Photos and a pop-up window will appear asking if you want to download all your memories. Be sure to edit them before you do this, so you don’t have to go back and download them twice. You can also do this one by one by selecting each photo.

    The other way, and my preferred way to access my memories, is by using the My Disney Experience mobile app on my cell. Simply open the app, then on the bottom menu, select where there are three horizontal lines. This will bring up a menu where you will want to choose Photos. Once you’re seeing your photos, you can edit, download, and share them so you and your family and friends can enjoy all the magical moments of your Walt Disney World Resort vacations!

    I hope this answers your question! If you were inquiring about something different, please do try us again.

    Have a magical day! 

    Emille ºoº
thumbnail image for Emille

Meet the Panelist: Emille, Florida

Hi! My name is Emille. I’m a mom of two and wife to a wonderful fellow Disney nerd! As a current Florida resident and Annual Passholder, I love being able to visit the Walt Disney World Resort frequently. When I’m not at the Parks, you can find me leading worship at my local church or traveling with a prison ministry I sing and speak for. I look forward to answering your questions and sharing some of my favorite tips to help you plan your next magical Walt Disney World vacation! Learn More About Emille

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