Pluto Topiary at Epcot International Flower & Garden Festival
  • On Jun 22, 2022
    Derrick from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased memory maker, but there are watermarks on my pictures

    Hiya Derrick!

    Welcome to planDisney, the most magical place on the internet! I am so excited that you decided to purchase the Memory Maker service for your vacation. One of my favourite things to do after my trips when I'm in the post-Disney blues is to go through my photos and create a photo album. With the Memory Maker service and Disney PhotoPass Cast Members' ability to truly capture the most magical moments, immortalizing your vacations could not be easier!

    To answer your question, it seems that since your magical vacation starts in a few days, you probably purchased the Advance Purchase Memory Maker. This option will only include photos and videos from your vacation, so the service will become available once your magical vacation starts. It is also important to consider that pictures and videos taken before or within three days of the purchase will not be included either. Therefore, I believe it is for these reasons that the photos currently in your My Disney Experience account are still watermarked. However, once your magical vacation begins, you will be able to download your pictures without watermarks!

    Now, Derrick, did you know that you will be visiting the Walt Disney World Resort just in time for the last bit of this year's EPCOT International Flower and Garden Festival? The EPCOT festivals always add so much to your vacation, and I am so glad that you will get to experience my favourite festival before it ends for the year. As a foodie, I always love going from booth to booth and trying all the different treats. My number one recommendation would be to pick up a festival passport at the main entrance of the theme park or any of the booths so that you can see which food options you would like to try. You will also be able to find a list of activities available, special merchandise and even your checklist to participate in the Garden Graze trail, where each food item on the trail will get you a stamp. Once your list is complete, you will receive a complimentary dessert! Plus, you can use your Disney Memory Maker service and have fun with new and exclusive PhotoPass magical moments! 

    I hope this was helpful, Derrick, and that you and your Ohana will have the best day ever on your next Disney vacation. If you have any other questions in the time leading up to your trip, please don't hesitate to reach out. We are always ready to help you make your vacation picture-perfect (literally!)

    Have a magical day,

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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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