child with Mickey
  • On Dec 16, 2022
    Kimberly from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I purchased Memory Maker and then unfortunately had to cancel my trip, can that purchase be applied to a future trip or will I need to purchase it again?

    Hey there, Kimberly, and welcome to planDisney! Thanks for stopping by the panel with your question. 

    Kimberly, I confirmed with a Walt Disney World Cast Member that as long as you do not activate your Memory Maker purchase now, you can hold onto it and apply it to a future trip. Further, your current Memory Maker purchase is not active until a Cast Member takes your first Disney PhotoPass picture. So after canceling your trip dates, you will be in the clear for your Memory Maker to remain valid. After your purchase activates, all of your Disney PhotoPass media captured within 30 days of activation is included. After your trip, be sure to remember to download all your Disney PhotoPass photos and videos before they expire (45 days from the date they’re taken). Once they expire, they can no longer be purchased or downloaded.

    I hope this helps, Kimberly! If you have more questions while planning your Disney Vacation, stop back by and let me know

    You’ve got a friend in me, 

thumbnail image for Phillip

Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.