• On Dec 19, 2021
    Julie from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased memory maker before our trip. When different people scanned their magic bands the photos only showed up on their app. How do we get them all combined so we can purchase a desk

    Hi Julie,

    Welcome to planDisney! Whether you're still at The Most Magical Place on Earth or back home again now, I hope that the moments you've shared and memories you've made bring a smile to your face for years to come!

    When you purchase Memory Maker, you'll be able to view, share, and download the photos and videos collected by up to 25 fellow Mouseketeers on your Family & Friends list. Pretty sweet, huh? Since you're having trouble doing that, I'd make sure that you've given each other permission to share your photos within My Disney Experience. Once you've done that, you should see all of the photos show up! If you've done so and you're still having trouble, though, you may contact Disney through this helpful form or call the Disney PhotoPass Guest Support Team at (407) 560-4300. I'm sending pixie dust that you're able to enjoy all of the photos collected by your crew!

    Thanks so much for visiting us at planDisney, Julie, and please don't hesitate to come see us any time you have a Disney-planning question. We're always here and happy to help!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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