Pluto with children on Main Street
  • On Jun 10, 2019
    Jamie from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I purchased a memory maker for our trip. I am able to see all of the photos and have activated it however I no longer see the option for border, stickers etc. Did this feature go away or am I missing something?

    Hey, Jamie! This is a really great question, so I am glad you stopped by to chat with us. I personally love Memory Maker and consider it my top Disney must-have souvenir. We usually come home with at least 200 or more Disney PhotoPass pictures from our trips. That's a lot of memories! There is no way I could narrow this list down to just a few select choices. Memory Maker helps me make sure we will be able to look back on all of those pixie-dusted moments for years to come.

    The Disney PhotoPass website recently went through some changes and at first, I was a bit sad at not having the ability to add those borders to our pictures. However, I noticed something one day when I was looking at our pictures via the My Disney Experience mobile app. If you click on one of your pictures and hit the Edit button, it gives you options to Crop, Filter, or add Stickers and Borders. Hurray! I looked just now on the desktop version of the Disney PhotoPass website and I see that it still does not have that Edit button for each picture. Oh, well. My advice is to hop on the mobile app, edit your pictures, and then go to the full website on your computer to download all of your pictures. I prefer to download onto my computer instead of my phone so I will not take up to much of my phone's storage.

    I hope this information helps you complete your collection of magical memories! Thanks so much for bringing your question to us and please let us know if you have any others!

thumbnail image for Brandy

Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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