• On Aug 31, 2018
    Angela from NE Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the Memory Maker months ago for our upcoming trip next week. Do I need to do anything to activate memory maker prior to going or will it automatically happen once our magic bands are scanned the first time once we arrive?

    Hi Angela!

    Thank you for bringing your question to the Disney Parks Moms Panel!

    I am so glad you purchased the Memory Maker for your Walt Disney World Resort vacation. It's always so much fun to re-live our vacation memories with the high quality photographs taken by Disney PhotoPass photographers, and it's a great way to get the whole group in the shot.

    Your Memory Maker should automatically be linked to your My Disney Experience account if you bought it while signed in online, or as part of your vacation package. Here is some information from the Memory Maker website:
    Memory Maker Is Accessed Online
    If you’re signed in when you purchase Memory Maker, it can be accessed by visiting Disney PhotoPass. If you’re not signed in, you’ll first need to claim your Memory Maker by visiting My Disney Experience.

    If you have questions or cannot see that your Memory Maker is linked to your account, you can call 407-939-4357 for further assistance. Your Memory Maker purchase will allow you to download photos for everyone you're connected to in Family and Friends, so be sure to remind them to scan their MagicBands or Admission Cards after getting a photo taken so it will show up in your account. 

    I hope this helps! Please let me know if you have any other questions as you plan.

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Meet the Panelist: Lori, Indiana

I am currently a homeschool, soccer mom to two active teenage boys. My family loves everything about Disney! Walt Disney World, Disneyland, runDisney, Disney Cruise Line and Disney Vacation Club have been a part of countless magical memories for us through the years. I cannot wait to help you make your own magical memories at Walt Disney World! Learn More About Lori

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