• On Aug 3, 2017
    Aimee from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased memory maker but when I look in the Disney app, I can't find where these photos will be located in the app. We arrive in 2 days, just want to be sure how to use it on the app. It is showing linked and paid on my Disney account online.

    Welcome back to the Disney Parks Moms Panel, Aimee! 

    You've got to be excited! You're just days away from your magical vacation. You've also made a great choice in adding the Memory Maker product to your vacation to ensure you capture all the magic. 

    Once your first PhotoPass photo has been taken, you'll be able to find it on your My Disney Experience App within a few hours! To access your photos, visit the app - from the main screen, with the map of Walt Disney World® Resort, you'll see your character icon on the bottom, select the icon and your account info will come up. Scroll down until you see "My Photos" and select "See All Photos," this is where all your pixie-dusted shots will upload once you've begun having photos taken. 

    Also, the app has recently had two updates, so make sure you've uploaded the most recent version to ensure you receive the most up-to-date information. 

    Another fun tip: don't forget to ask your PhotoPass Photographer about any "Magic Shots" they may be able to offer. They're so much fun! 

    I hope this helps, Aimee! Please do not hesitate to reach out to me directly with any additional last-minute questions you may have.

    Don't forget to smile and take some silly shots, too :)

thumbnail image for Faith

Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.