Pluto with children on Main Street
  • On Mar 8, 2022
    Diana from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased memory maker last night and looks my account was signed on because it charged to my cc but I didn’t receive anything but the confirmation and I can’t link the memory maker to my account.

    Greetings Diana, and welcome to planDisney!

    Oh boy! Your magical vacation will begin in just a few days. I am so excited for you to be able to celebrate the 50th Anniversary at the Walt Disney World Resort during your trip.

    You are going to make a lot of core memories during your stay. I would be glad to help you get your Memory Maker linked to your My Disney Experience account. Sometimes when linking confirmation numbers, it is easier to do it from a computer or laptop in My Disney Experience.

    Sign in to your account and click the My Plans tab. Scroll down to the My Plans, Reservations, and Tickets section and click on the Tickets & Memory Maker tab. If you see your Memory Maker here you are all set. It will be activated when you scan a MagicBand, card, or MobileMagic pass with your first photo.

    If you do not see your Memory Maker, tap the “+Add More Plans” button and click on Link Reservations and Purchases from the drop-down menu. Click “Select” under Memory Maker and enter your confirmation or Memory Maker ID number and click next. Follow the prompts to assign yourself or someone in your party to be the owner of Memory Maker and confirm your selection.

    If you are still having trouble getting your Memory Maker to link to your account, you will need to speak to a Cast Member on the Disney PhotoPass Team at (407) 560-4300.

    Say cheese,
thumbnail image for Andrea

Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.