• On Jul 8, 2022
    Oliver from Leicestershire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a memory maker for $199, only to find that we already have it included in our 14 day UK park pass... we haven't left the UK yet - how do we get a refund?

    Hi Oliver! Welcome to planDisney.

    Oh Boy! Have you made that Magical crossing of the pond to your immersive Holiday at The World's Most Magical Celebration? While enjoying the parks, look for the golden Disney Fab 50 Character Collection statues. They will make the perfect photo backgrounds to share with family and friends back home. You can find my favorite guy, Donald Duck in front of Cinderella Castle at Magic Kingdom Park.

    I love to read you will be enjoying a two-week holiday with the benefit of Memory Maker capturing all those special memories with some fun special effects and unlimited downloads. After a friendly chat with a Cast Member, she recommended you could call (0800 16 90 749) to speak to someone regarding a refund if you are still in Great Britain. However, if you have made it to Florida, I suggest you stop by Guest Relations at any of the theme parks to speak to a Cast Member about your situation. I always find the staff willing to go above and beyond to help you.

    Did you know your visit is during The EPCOT International Food & Festival beginning July 14, 2022? Be sure to indulge in an international delight from one of the Global Marketplaces. Stay until the sun goes down and the iconic Spaceship Earth comes to shimmering EARidescent life during Beacons of Magic.

    Keeping it Magical,
    Cindy


thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

Related Video

  • thumbnail image for Guardians of the Galaxy: Cosmic Rewind Review | planDisney Podcast - Episode 4

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.