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Mom And Son Running through park; RunDisney; incredibles shirt
  • On Nov 2, 2015
    Jessica from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased Memory Maker, but can't seem to download the pics. When I order the CD, do I need to edit them first or will I have options to edit them later?

    Welcome back to the Disney Parks Moms Panel, Jessica. I'm sorry you are having difficulty downloading your photos. I am sure you made some terrific memories!

    Any edits you make to your images will need to be done before downloading your images. At this time, PhotoPass Archive Discs are no longer available, so I recommend sending an email or calling Disney PhotoPass Support before going much further. I don't want you to miss a single photo!

    You may find an answer to your downloading issues on the Help & Support page. If not, feel free to call the number listed or email disneyphotopass_support@disneyworld.com and a Cast Member will be happy to assist you.

    Please let me know if you have any other questions, Jessica. Thanks for stopping by.

    Andrea U.
thumbnail image for Andrea

Meet the Panelist: Andrea, North Carolina

Born and raised in Florida, I have been a fan of Walt Disney World Resort for my entire life. My husband and I love watching our preschool and kindergarten-age sons experience new attractions as they grow with each visit. In my house, we believe you’re never too old or too young to have a fantastic time at the Walt Disney World Resort! Learn More About Andrea

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