• On Aug 4, 2021
    Hillery from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased the Memory Maker and have had to cancel our upcoming trip. As long as we haven't used the memory maker, will it be valid for a future trip?

    Howdy, Hillery! Welcome to planDisney, and thanks so much for stopping by! 

    I am sorry that you have had to cancel your upcoming Walt Disney World vacation, but please know that you are in excellent company! With so much uncertainty at the moment, many families are faced with a similar choice. Never fear, however, as Walt Disney World makes it as easy as possible to cancel/modify your vacation plans! 

    When it comes to your amazing Memory Maker benefits, you should have no problem being able to use them on a future trip as long as they remain unused! I would recommend that you contact PhotoPass support to discuss the details. While Memory Maker is not refundable, I hope that this news will reassure you in knowing that you will be able to capture your memories at a later time! 

    Hillery, I hope that you can re-book your dream vacation very soon! Check out the Disney Parks Blog for the latest exciting events and information, and know that we are here for you anytime you’d like to discuss your future plans! That Disney magic we all know and love is there waiting for us when we are ready to experience it. I just know your moment will come soon!

    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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