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  • On Jun 29, 2020
    Mary from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had purchased the Memory Maker as an add on to our Disney World Resort reservation. Due to Covid-19, we've cancelled the trip and don't know when we will reschedule. We've been refunded for our trip. Can I get a refund for the Memory Maker?

    Hi Mary!

    The canceling of a Walt Disney World Resort vacation is never a fun idea, but I am happy to hear that you were able to get a refund. Yes, you will be able to get the refund for the add-on of Memory Maker. All you will need to do is call the Ticket Services team at (407)566-4985, and they will be able to assist you with your refund.

    We are here to help should you need us for a future Walt Disney World Resort vacation!

    Have a magical day!

    Raquel
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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
 Learn More About Raquel

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