Greetings Melinda, and welcome to
planDisney!
Thanks for stopping by with your question. I'd be happy to take a
shot at it! Let's
focus on what you need.
Last summer, I purchased
Memory Maker for a multi-generational family trip. There were twelve of us total, and we were all linked in
My Disney Experience, but like you, we noticed we were missing a few images when we got home and were sorting through our memories. Fortunately, the folks behind the scenes at
Disney PhotoPass are fantastic, and you'll want to contact them directly to locate your missing images.
I recommend filling out
the electronic help form here. The more details you can provide, the better chance you have of speedy delivery. Be sure to include the e-mail address and name associated with your My Disney Experience account, as well as your husband's name and
MagicBand information. If you can remember the date, time, and locations that the missing pictures were taken, that would be helpful too. If you prefer to speak with someone over the phone, call (407) 560-4300, and a Cast Member will assist you. Best of luck with your mission, and may the Force be with you!
I hope this is helpful, and that you are successful in your quest. Reliving our vacation memories through pictures is one of our favorite activities for curing the post-Disney blues. Thanks for stopping by planDisney with your question, and when you're ready to start putting together your next adventure, don't hesitate to reach out again.
Happy holidays!
Betsy