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  • On Aug 27, 2021
    Shannon from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had purchased MaxPass with two 3-day park hopper tickets that I'm using in September. Since MaxPass isn't available, how do I get a refund?

    Hello Shannon,

    Thanks for coming to see us here at planDisney!

    It's great to hear you're planning a visit to the Disneyland Resort theme parks. 

    Guests who purchased theme park tickets with Disney MaxPass are asked to contact the Disneyland Resort to discuss your options. You can contact the Disneyland Resort either through the email form available online or by calling the Disneyland Resort Ticket Services team at (714) 781-4636. If you opt for the online email form, you'll notice that you can select "Disney MaxPass Refunds" as the subject of the email.  

    You'll want to check out the "Important Information" details for updates specifically related to Disney MaxPass and your options.

    Shannon, here's wishing you lots of wonderful fun when you visit the Disneyland Resort!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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