Father and daughter with bubble maker
  • On May 19, 2021
    Carrie from CA Asked

    I purchased MaxPass at the time that I purchased my tickets last January. Are MaxPasses still able to be used in Disneyland?

    Hi Carrie! Welcome to planDisney.

    I see you're planning a visit to the Disneyland Resort in just a couple of weeks, and I bet you are over the moon excited to Return to a Land of Magic. All of us here at planDisney cheered when we heard that Disneyland Resort would be reopening its gates to Guests, and I am so excited for you to soak up that magic very soon!

    Walt Disney World is my Disney "home," and I have always wished we could have Disney MaxPass. Disney FASTPASS together with PhotoPass downloads is a magical recipe! Unfortunately, at this time, Disney MaxPass and FASTPASS services are paused for operational reasons as part of the Disneyland Resort's phased reopening. Keep an eye on the Disney Parks Blog for the latest news and updates about park operations.

    I am happy to share that you may request a refund for the Disney MaxPass that you purchased last year. Visit https://disneyland.disney.go.com/help/email/ to email a Cast Member to request your refund; to do so, type “Disney MaxPass Refunds” in the Subject drop-down box and submit your inquiry. If you prefer, you may contact Disneyland Resort by calling (714) 781-4636 to speak with a Cast Member.

    The great news is that Disney PhotoPass service is operational. I always add PhotoPass to my Disney vacations; my family and I love looking back on all the captured moments from our past visits! I think we can all agree that 2021 is a year like no other, and it is going to feel so good to "say cheese" all around the Disneyland Resort and preserve these special memories.

    Have the BEST time, Carrie! If you think of any more questions as you count down the days, please come back and see us.

    Wishing you a great big beautiful tomorrow,
    Robyn
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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