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  • On Sep 19, 2016
    Jason from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we purchased Magicbands last Christmas. I am trying to link these to our account for the people in our group but it is still asking me to customize the ones that come with our reservation. Do I have to call Disney to make the adjustments?

    Hello Jason,

    Thank you for stopping by. This is a great question and you have a couple options.

    You may reuse the MagicBands you purchased if you wish or you may get a new set of customized MagicBands. These are automatically included with your Disney Resort Hotel reservation so Guests are always offered a new set.

    If you don't wish to accept the new MagicBands, simply click on the customize bands prompt in your My Disney Experience Account and select the option to decline your MagicBands.

    Your old MagicBands will need to be used by the same people who used them last year, so keep that in mind in case anyone in your party will change. You should still see your existing MagicBands when you look in the MagicBands and Cards section of your account.

    If you have any trouble, please call (407) 939-5277 and a Cast Member will be happy to assist you.

    Please let us know if you have any other questions, Jason. Happy planning!

    Andrea U.


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Meet the Panelist: Andrea, North Carolina

Born and raised in Florida, I have been a fan of Walt Disney World Resort for my entire life. My husband and I love watching our preschool and kindergarten-age sons experience new attractions as they grow with each visit. In my house, we believe you’re never too old or too young to have a fantastic time at the Walt Disney World Resort! Learn More About Andrea

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