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  • On Nov 24, 2022
    James from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased MagicBand for my family and have tickets assigned to them in the app, but I cannot link the MagicBand to anyone but myself. Any assistance would be appreciated.

    Hey there, James! Thanks for popping in to planDisney with your question. It’s exciting that you’re setting up MagicBand+ for you and your ‘ohana! I just purchased our very first set for my ‘ohana this weekend and we’re eager to try them out.

    James, a MagicBand+ can be assigned to any ticket or Magic Key Pass on the Disney account it is linked to. Also, a ticket or Magic Key Pass can be unassigned and then reassigned to a MagicBand+. There are some troubleshooting techniques on the Disneyland website under MagicBand+ Support, including managing multiple MagicBand+ devices in your account.

    If you’re still having issues with linking a MagicBand+ to each ticket, I suggest contacting Guest Services so they can troubleshoot this with you. Without seeing the error you are getting, I don’t think I can be of much help and would love for you to get a resolution as soon as possible.

    Sending you a pinch of pixie dust for good luck! 
    Kamini

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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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