MagicBand+ and Smart Phone
  • On Jul 18, 2023
    Elizabeth from Bucks Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased 5 Magic tickets, but in the app it will only recognise 3 names

    Well hello there Elizabeth, and welcome to planDisney!

    I hope you're getting quite excited for your upcoming trip to Walt Disney World in just about a month's time! The end of August is absolutely one of my favourite times of the year to visit with so many American children heading back to school resulting in some fairly comfortable wait times for rides and attractions - and I'm sure you're well equipped in the event of any sudden wet  Floridian weather that tends to happen now and again during the rainier part of the year! I will admit that Canadians are often a bit jealous of our friends from the UK for some of the Special Offers on Magic Tickets, especially with the current promotion on now; but it looks like you might be having some trouble with the My Disney Experience mobile app and having your tickets linked.

    For so many of our fellow International guests experiencing similar challenges ahead of their trip, your best bet is to first confirm your booking details online and contact the Disney Experts so they could best address what's happening with your tickets. Here at planDisney we're better equipped to give you our own advice with your experience across the Theme Parks and Resort Hotels while you're here on your Walt Disney World Resort holiday with any account or ticket-related troubleshooting left to the friendly Reservations and Park Tickets Cast Members instead.  

    While you're here, see if you might be interested in fitting Mickey's Not-So-Scary Halloween Party into your plans; it's one of the only opportunities for adults to dress up in costume and we're expecting some new frightful faces to make their Magic Kingdom Park appearances in 2023. Stay tuned for the latest and greatest official updates on the Disney Parks Blog in the meantime, and do come back to planDisney once the Cast Members have sorted out your Magic tickets on the app and you're ready to ask us for our tips and tricks for a successful visit!

    Here's to your next great Disney Adventure in August!

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Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

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