Mickey in Front of Vintage Car
  • On Jan 21, 2023
    Leo from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I have just purchased 2 magic key passes and linked them to my Disney app. Is there a reason why I can’t see them? Is it because I haven’t fully paid for them or does anyone know what’s going on?

    Hi there, Leo - welcome to planDisney and a year of fun ahead with your new Magic Key Passes!

    It sounds like you might have run into a little technical glitch (or maybe a technical Stitch! He does love causing mischief). I would try re-linking the passes one more time by scanning the barcodes into the "Tickets and Passes" section of your Disneyland Mobile app, and if that still does not work then you should reach out to the Magic Key Holders line for additional assistance.

    This is such a great time to purchase those Magic Key Passes! There are so many fun things going on this year. If you haven't already, I would highly recommend checking out the Lunar New Year celebration at Disney California Adventure Park, which runs through February 14. I was reading through the Foodie Guide they released for the celebration, and want to eat three of each item (at least) on the list! Then the Food & Wine Festival returns on March 3 at Disney California Adventure Park. I've been so interested in trying one of the mixology classes that they offer during this festival!

    On top of those celebrations is, of course, the Disney100 celebration that just kicked off around the Disneyland Resort and the grand reopening of Mickey's Toontown coming on March 8! This will be a year packed with magical memories. Please feel free to come back and see us here at planDisney if we can help as you continue to plan your trips to the Happiest Place on Earth!

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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