Hey there, Christine! Welcome to planDisney. I'm always happy to help out a fellow
Magic Key holder!
It sounds like you were likely some of the first Guests to get the keys to the kingdom! Since you purchased your Magic Keys within the first 66 days of their debut, you are eligible to receive the limited-edition welcome box. I'm so sorry to hear they haven't found their way to you quite yet! While I wish I could tap into Moana's wayfinding skills to guide them your way, the Cast Members in Magic Key Guest Services are your best resource to try to track them down. You can reach them at (714) 781-7277, and they will be happy to help you!
I hope you have a visit planned for this month! February is
Magic Key Holder Celebration Month and it's sure to be filled with pixie-dusted surprises. There are unique offerings just for keyholders throughout
Disneyland Park,
Disney California Adventure Park, and
Downtown Disney District from limited-edition giveaways and celebratory treats to special merchandise and photo ops (imagine a photo with Peter Pan's shadow!). I'm excited to try the Magic Shake at
Black Tap Craft Burgers and Shakes, and I've got my eye on that Magic Key Tinker Bell phone case! Have you had a chance to check out the
Magic Key Terrace? Your very own hideaway with views of Disney California Adventure Park and signature bites and cocktails. A place for keyholders to gather and take a break from the parks!
Christine, I'll send a little extra pixie dust your way to help those welcome boxes find their way to you. In the meantime, I hope you get to enjoy all that your Magic Keys have to offer! If you have any other questions, feel free to stop by and see us again. We are always here for you at
planDisney!
Never stop dreaming,
Tara