Magic Happens Parade at DLR
  • On May 15, 2023
    Alexander from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a magic key pass in February/March but have not received the welcome magnet, are those still sent out or not anymore?

    My oh my, what a wonderful day it is here at planDisney. Welcome, Alexander, and thank you for bringing us your question.

    Hooray, and congratulations on becoming a Magic Key holder earlier this year! I hope you've been enjoying your pass with as much magic as you can so far. I'm sorry to hear that you haven't received your welcome magnet in the mail yet. I can definitely understand how excited you are to receive and proudly display it. Plus, who doesn't like magic mail, am I right? 

    Getting back to the topic at hand, I chatted with a Cast Member who shared that it can take up to six months to receive your magnet in the mail. I know this is probably not the news you were wanting to hear. Although we all wish we could be receiving these faster as if they were delivered by Vanellope von Schweetz (as opposed to Flash Slothmore), I'm really hoping that yours arrives soon. If it doesn't arrive within this time frame, you can visit the ticket booth at the main entrance to confirm that all of your mailing address details are correct.

    In the meantime, there are other ways to display your Magic Key pride. Did you know there's a special Magic Key embroidery option for Mickey Mouse Ear Hats? You can find more details and information in the Portal for Magic Key holders in the Disneyland app. You'll find it on the home screen if you scroll down just a bit. You can also find your Magic Key discounts and exclusive offerings in there. I like to browse this section before and while I'm in the parks to make sure I'm getting the most of my Magic Key pass.

    I hope this information is helpful, Alexander. It looks like your next visit is rapidly approaching. I hope you have a magical time and I'll be sending pixie dust your way in the hopes that your magnet arrives soon. Please come back and visit us at planDisney with any other questions.

    See ya real soon,
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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