Avengers Campus featuring Thor
  • On Apr 21, 2023
    Daniel from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I purchased a magic key pass back in January and have not yet received my magnet in the mail.

    Well hello to you, Daniel. A warm welcome to you from all of us at planDisney. We're so glad you're here and just as glad that you've asked this question. It's my pleasure to help out today.

    Congratulations on becoming a Magic Key holder earlier this year! I hope you've been enjoying all the benefits of being a Magic Key holder and most of all visiting the Disneyland Resort as much as you can. I called the phone line for Magic Key holders and spoke with a Cast Member who shared that your collectible Magic Key magnet can take up to six months to arrive in the mail. I know, I know, it feels like Flash Slothmore might be in charge of getting these mailed out. Hopefully, it will make it to your mailbox soon and within the next couple of months.

    If you don't receive your magnet within this time frame, the Cast Member I spoke with shared that you can visit a ticket booth at the main entrance of the Disneyland Resort to confirm that all of your details are correct for mailing.

    I hope you've been able to take advantage of the many exclusive Magic Key holder offers this year. Did you know there's a Portal in the Disneyland app for Magic Key holders? You'll find exclusive offerings and discounts in the Portal that can be found on the home screen of the app. And if you aren't already, I highly recommend following @DisneylandMagicKey on Instagram for the latest and greatest news and updates.

    Daniel, I know this might not be the answer you were hoping for, however, I hope it was still helpful to you. I'll be sending pixie dust your way in the hopes that your magnet arrives soon so you're able to show off your Magic Key holder pride. Come back to visit us if you have any other questions.

    Have a magical day,
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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