Hello and welcome to planDisney, Ramey. We're so glad you're here to share this question with us. Congratulations on becoming a
Magic Key holder. I'm so excited for you and your upcoming year of magic.
I'm so sorry to hear that you've been experiencing some not-so-magical challenges right at the get-go. This sounds quite curiouser and curiouser and I'm not certain I've ever encountered quite a challenge. I recommend reaching out to a friendly Cast Member at the
phone line for Magic Key holders for assistance. They will be able to access your account and determine exactly why you are not able to make theme park reservations.
I wish I had a better answer to share, but I'm confident that once you chat with a Cast Member they will be able to resolve the matter. Once everything's taken care of, you can start enjoying the magic. I love being a Magic Key holder and all of the perks that come along with being one like
discounts and exclusive offerings. If you aren't already, I recommend following
@disneylandmagickey on Instagram to stay updated on the latest news and offerings.
Ramey, I hope this helps give you the next step for getting things resolved. I'll be sending all the pixie dust your way and hope that this is only a small detour on your way to unlocking a year of magic. Please come back to visit us with any other questions that you might have. Here's to a most magical year at the Happiest Place on Earth!
Michelle