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  • On Nov 13, 2021
    Cristina from CA Asked

    I purchased our Magic Key Dream Pass on August 25 when the program first launched and none of our family members have received the Magic Key Welcome Package yet. It's been over 11 weeks since our family purchased our Magic Key Passes.

    Hey Cristina!
     
    Welcome to planDisney!
     
    I hope that you have enjoyed all of the benefits that come with being a Magic Key Holder to the Happiest Place on Earth. Aside from reservation-based admission, you also get additional perks like discounts on select food and merchandise. I just came back from a weekend at Disneyland Park and Disney California Adventure Park and I loved using my discount to bring home some holiday merchandise and treats. I hope you have a visit planned soon!
     
    I’m sorry to hear that you still haven’t received your Magic Key welcome package. There were some delays in shipping these out to guests who purchased their Magic Keys within the first 66 days that they became available for purchase. They started shipping a few weeks ago and guests have just started to receive them. I just received mine last weekend and we purchased our Magic Keys just right after they first went on sale. Because we know that there were some delays, I would give it a little bit more time and hopefully your package will make it to you very soon.
     
    Well Cristina, feel free to check in with us again at a later time.
     
    Remember, always believe in the Magic!
     
    Andres
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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