Disneyland Main Street
  • On Jun 15, 2022
    Vincent from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I purchased my Magic Key back on Sept 13 2021, and still have not received my Charter Members welcome package. Could you please look into this for me? Thank you!

    Welcome to planDisney, Vincent! I'm so glad you found us to ask your question.

    While I can't access your account, I'm happy to help provide information that will hopefully help resolve this for you. I'm so sorry that you haven't received your Welcome Package as a Magic Key Charter Member. I would suggest that you call (714) 781-7277 to inquire about its status. 

    I hope you have been enjoying all of the magical benefits and discounts of being a Disneyland Resort Magic Key Pass Holder! If you would like to plan a visit to Disneyland Park or Disney California Adventure Park, we would love to help! We're all ears at planDisney whenever you have planning questions about The Happiest Place on Earth

    We hope to see ya real soon!
    Lisa
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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

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