Guardians of the Galaxy at Night; EPCOT
  • On Apr 12, 2024
    Kerri from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the lightning lane for guardians of the Galaxy and while I was in line the ride shut down and I never got to use my pass. How do I get a refund?

    Hi, Kerri! Welcome to planDisney!

    I hope you enjoyed or are still enjoying your Walt Disney World Resort visit. It truly is The Most Magical Place On Earth. I see that you took advantage of Disney Genie or Disney Genie+ during your visit; smart choice! Disney Genie+ is a fantastic way to save time waiting in attraction queues using the Lightning Lane entrances.

    I am sorry you could not ride Guardians of the Galaxy: Cosmic Rewind after purchasing an Individual Lightning Lane; I genuinely hope you can revisit EPCOT to try again. Unfortunately, attractions with Lightning Lane entrances are subject to change or closure, not guaranteed to be available on the date of your visit or at the time you select, and are non-refundable. If you are still enjoying Disney World, I suggest heading to Guest Relations to see if a Cast Member can assist. 

    Whether you are still enjoying the parks or planning for your next visit to EPCOT, be sure to swing by Les Vins des Chefs de France in the France Pavilion for a refreshing Citron slush or Kringla Bakeri Og Kafe in the Norway Pavilion for the infamously delicious School Bread and Viking Coffee.

    See you real soon!
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Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

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