dlr destinations 01
  • On Nov 15, 2022
    Stephanie from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the hopper pass and will start at cali adventures. After 1 pm I can go to Disneyland. When I tired to plan my day using the genie day (I have purchase genie + service) it states that I do not have an eligible disney pass. Why is this?

    Hi there, Stephanie!

    Oh! I’m so excited you are already working out the details of your experience at The Happiest Place on Earth! I’m grateful for the chance to review with you some of the great features to help make your visit even more magical.

    When you purchase the Disney Genie+ service to add on to your theme park tickets, you unlock some phenomenal cosmic powers. However, the magic of Genie+ cannot be accessed until after you activate your theme park ticket on a day for which you have a theme park reservation. After you enter a park with your ticket, you can use the Tip Board accessed from the ☰ feature menu of the Disneyland mobile app to find attractions with available Lightning Lane return times to book. You may also access Audio Tales, Disney PhotoPass Lenses augmented reality experiences, and, my favorite, complimentary downloads of your Disney PhotoPass photos, including attraction photos!

    If you are looking for ways to start planning your days at the Disneyland Resort, your wish is the Disney Genie service’s command. Disney Genie is complimentary with all Disneyland Resort theme park tickets. From the ☰ feature menu, visit the “My Genie Day” screen to unlock the power of this service. There, you will find Lightning Lane return times, dining reservations, and more that you may have booked. But you will also find suggested attractions, dining, and entertainment to fill your day with joy. You can begin to tell Genie your “wishes” (preferences) even before you arrive. To do so, open the My Genie Day screen and tap the “Get Started Now” button. Tell Genie your must-dos and your Disney character dreams for the day you selected. Then, sit back and enjoy the show as Genie miraculously populates a suggested itinerary for you. This itinerary will show up at 7:00 AM on the day of your visit.

    I’m so excited for you to go enjoy your Disneyland Resort experience with the Disney Genie, Stephanie. If you have any more questions, please don’t hesitate to visit us at planDisney again.

    See ya’ real soon!

    ~Tony
thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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