Captain Mickey with Mom and son
  • On Apr 23, 2022
    Brittany from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased ground transportation to the port but don’t remember the time slot. Is there a way to find the reservation information? Or do we just show up and timeframe doesn’t matter?

    Hello there, Brittany! Welcome to planDisney and thank you for cruising our way with your question. 

    I'm a big fan of adding ground transportation with the Disney Cruise Line to my cruise reservation because I know that when I leave the driving to Disney, I am able to arrive at the port relaxed and ready for an amazing vacation to begin. I hope that you find the same to be true for you and your sailing crew as you travel. 

    There are a few different options available for Guests when they choose to arrange ground transportation for their cruise vacation. Ground transportation is available from specific hotels for select itineraries and from local airports to the nearest departure port. If you'll be staying at a Walt Disney World Resort hotel prior to embarking on your cruise, you will receive information about your departure time upon checking into the hotel. If you have arranged for transportation from the Orlando International Airport to Port Canaveral, I recommend that you plan to get to the Disney Cruise Line transportation area of the airport (Level 1 Side B) approximately two hours prior to your scheduled Port Arrival Time. The transportation runs from 9:00 a.m. to 2:00 p.m. and you will find friendly agents to assist with your luggage. 

    If you have any further questions about your specific arrangements, I recommend that you call Disney Cruise Line to speak with a Guest Service Agent. I hope that everything is smooth sailing ahead for you and your sailing crew! Please cruise back to us if you have any additional questions. My pals and I are always happy to lend a helping hand. 

    Happy Sailing, 


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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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