dlr dining 13; Mom and daughter reading on the sofa with Minnie plush
  • On Nov 18, 2023
    Maria from Australia Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I’ve purchased Grand Californian Hotel and Disney tickets package for my family. I’ve reserved my theme park days. However, I can’t see my tickets to enter the parks. Should I have received them or will I receive them closer to the time (Jan 24)? Thx

    A warm welcome from all of us at planDisney to you, Maria. Thanks for swinging by to share this question with us. I'm so excited about your upcoming visit to the Disneyland Resort. It will be here before you know it and I'm delighted to help make sure you're all set for your stay.

    It sounds like you may have purchased a Disneyland Vacation Package (Hooray!). If this is the case, your tickets will arrive via email four days prior to your arrival date. To be extra sure, you can reach out to your local travel agent for assistance.

    Staying at a Disneyland Resort Hotel is a brilliant choice and you will absolutely love Disney's Grand Californian Hotel & Spa. My two favorite benefits when staying here are the direct park access to Disney California Adventure Park and the early entry benefit. Keep in mind that the early entry benefit will be updated during your visit. Starting January 20th, one theme park will be designated with the early entry benefit per day. You can check the theme park calendar for which theme park will be offering the early entry benefit during each day of your stay. 

    Once you arrive, I also recommend downloading the Disneyland app. This is a handy tool that I use during each of my visits. There's a map of the resort, attraction wait times and a feature to mobile order food and beverage. This is always a huge time saver and helps me avoid any "hangry" moments. 
    Maria, I hope this helps and I hope you are getting excited for your magical visit to the Happiest Place on Earth. If we can help with anything else before you embark on your joyous voyage, please come back to visit us. Until then, we wish you continued happy planning!

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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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