Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Feb 18, 2012
    Alveria from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i purchased go wild three day passes but i forgot to print my confirmation do i get the passes? i ordered them on line and used a credit card for payment

    Hi, Alveria!

    Ha! I just did the same thing the other day when I booked a room reservation.  Just too many things going on at once to keep track of everything! (A quick phone call got me straightened out!)

    I am starting off guessing you ordered directly from   (If NOT, then contact the company directly that you ordered from.)  If you did order from Disney, check your email.  You might have a confirmation waiting for you (check your junk mail, sometimes things get dumped in funny places!)  If you don't have an email confirmation, call a Disney reservationist at (407)W-DISNEY.  They can look up transactions you made.   Have as much information as possible:  billing name/address, credit card used, and date purchased.

    How you get your tickets will depend on the method your chose:  home delivery, Will Call, or added to your room reservation.  If you do not remember what method you chose, make sure to ask when you make your phone call.

    Hakuna Matata - No Worries!  It will all get fixed, you will get your confirmation number and you can keep on planning your Walt Disney World vacation!  If you are still having problems, let me know.
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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