Mom And Son Giraffe
  • On Feb 18, 2012
    Alveria from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    i purchased go wild three day passes but i forgot to print my confirmation number.how do i get the passes? i ordered them on line and used a credit card for payment

    Hi, Alveria!

    Ha! I just did the same thing the other day when I booked a room reservation.  Just too many things going on at once to keep track of everything! (A quick phone call got me straightened out!)

    I am starting off guessing you ordered directly from www.disneyworld.com.   (If NOT, then contact the company directly that you ordered from.)  If you did order from Disney, check your email.  You might have a confirmation waiting for you (check your junk mail, sometimes things get dumped in funny places!)  If you don't have an email confirmation, call a Disney reservationist at (407)W-DISNEY.  They can look up transactions you made.   Have as much information as possible:  billing name/address, credit card used, and date purchased.

    How you get your tickets will depend on the method your chose:  home delivery, Will Call, or added to your room reservation.  If you do not remember what method you chose, make sure to ask when you make your phone call.

    Hakuna Matata - No Worries!  It will all get fixed, you will get your confirmation number and you can keep on planning your Walt Disney World vacation!  If you are still having problems, let me know.
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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

Learn More About Cathy

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