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  • On Dec 10, 2018
    Karina from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi! I purchased gift card 2 Day pass tickets for my family, once we check in at the box office how much guarantee do we have of actually getting in for capacity reasons? because i got gift cards versus actual ticket buying online?

    Hi there, Karina!

    Thanks for bringing another great question to the Disney Parks Moms Panel. I can't wait for you to make magical memories with your family at the Happiest Place on Earth.

    It's great that you already have your park tickets ready to go for your trip, but it sounds like you have a question regarding your tickets purchased from a third-party retailer. These gift card tickets typically can be activated right at the park gates without having to go to the Main Entrance ticket booths. Once you show the Cast Member at the entrance your ticket, you will be given an official paper ticket that you can link right to the Disneyland app. You can also use your ticket or ticket to make FASTPASS selections and even utilize the brand new Disney MaxPass feature for digital Disney FASTPASS selections.

    Whether you purchase tickets online, use a gift card to purchase tickets, have an Annual Passport, or purchase tickets directly from the Disneyland Resort, no ticket guarantees admission if the park has reached capacity. While it is very rare for this to happen, it's still always good to have a plan to ensure you will get to enjoy your days in the parks. If the parks do reach capacity, it most likely will happen later in the day. Your best chance of getting into the parks is always to arrive bright and early in the morning. I like to arrive at least 30 minutes before park opening to line up at the park entrance. This is when the parks are always the least crowded on any given day. We love experiencing our favorite attractions during the first couple of hours when lines are the shortest. It's also wonderful to experience the ambiance of both parks with fewer Guests during these times.

    I hope this helps, and have a Fantasmic day!
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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