Avengers Campus featuring Thor
  • On Aug 13, 2023
    Eamonn from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased Genie + on my tickets. However, I’m not seeing it in the app.

    Hey there Eamonn, welcome to planDisney!

    It's such a great idea to purchase Disney Genie+ Service with your theme park tickets, it truly does help save time with access to shorter wait times, and you get the bonus of enjoying unlimited Disney PhotoPass digital downloads from each day you have Disney Genie+ Service!  

    You will actually be able to start using Disney Genie+ Service as soon as you scan into the theme parks for the day.  Once you use your Disneyland app to tap into the parks, you'll be all set to begin booking your Lightning Lane selections!  I do recommend getting to the theme parks about 30 minutes before they will open to take full advantage of Disney Genie+ Service, as well as shorter lines in the morning.  

    As soon as we scan into either Disneyland Park or Disney California Adventure Park, I navigate right to the "Tip Board" in the Disneyland app to make our first Lightning Lane selection.  If we start in Disneyland Park, we're usually grabbing a Lightning Lane selection for Indiana Jones Adventure first since it's a very popular selection.  If we're heading over to Disney California Adventure Park first thing, my kids will definitely want to ride Guardians of the Galaxy - Mission: BREAKOUT! to start the day. 

    As soon as you use your first Lightning Lane selection and tap into the attraction, you can navigate to the Tip Board in the app to make your next selection.  The app will prompt you when you can make your next selection, I like to set an alarm on my mobile phone to remind me that I can make my next Lightning Lane selection.  

    I hope this information is helpful for your trip planning Eamonn.  If we can help with any other questions, please do not hesitate to come back and ask!

    Have a magical day!
    Melissa
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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