Sunset at Disney's Animal Kingdom
  • On Mar 29, 2022
    James from CA Asked

    I purchased a four day park hopper for Walt Disney World and was planning to go starting to the Parks starting 4/2/2022. Unfortunately, I may have to cancel my trip due to possibly contracting COVID. What can I do with my unused tickets if I can't go?

    Hi James! Welcome to planDisney!

    First and foremost, I'm sending all my best wishes your way for a positive health outlook and a speedy recovery if necessary! As Princess Anna says, "Some things never change," but as we know from recent experience, some things certainly do! Let's talk about what can be done about your unused tickets. 

    Walt Disney World Resort Tickets are non-refundable and non-transferrable. However, in some instances, you can apply the value of your current ticket to a future visit to the Most Magical Place on Earth. To do this, you'll simply change the date of your ticket to a later date, so it may be a good idea to look ahead in your calendar for the ideal time to plan your next trip. Open up your My Disney Experience Mobile App and tap the menu button in the bottom right corner of the home page. Select "Tickets and Passes" and choose the particular ticket you'd like to change. Click "Change Ticket" and choose the best new start date for you. As pricing does vary throughout the year, you will need to pay the difference if you choose a date that is priced higher than your original ticket. I suggest checking the Theme Park Reservation Availability before choosing your new ticket date, as you want to be sure that park pass reservations are available.

    James, you can make this change up until midnight the day before your ticket start date. I'm always eager to get my plans in place and "let it go," so I'd suggest making the change as soon as possible so it doesn't slip through the ice.. er, I mean, cracks!

    I know that this journey into the unknown can be a little overwhelming, but the Walt Disney World Resort will welcome you back with open arms as soon as you're feeling up to a visit!

    Sending you all my best,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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