• On Sep 24, 2021
    Diane from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased my four day park hopper through the military office. How do I upload our ticket numbers to the my experience so I can start reserving parks for our upcoming stay November 10-14?

    Hi Diane! Welcome to planDisney.

    My military family is so grateful for the fantastic discounts available for service members visiting the Walt Disney World Resort. I'm so glad to hear you purchased Military Promotional Theme Park Tickets on base and are planning your visit in just a few short weeks. In my opinion, there is no better place for magical R&R!

    When you purchased your Military Promotional Theme Park Tickets, you either received exchange certificates, which usually look like paper business cards with a Ticket ID printed on them, or a plastic ticket card. Take a look at the ticket media you received and located the Ticket ID - they can sometimes be hard to find on exchange certificates, so be sure to look at the back and front.

    To link your tickets to My Disney Experience, you'll need to create an account or log in if you already have an account. Each Guest you'll be visiting with will need a Profile in My Disney Experience. Log in to your account, and select "My Plans." Hover over "Park Tickets" and select "Link Tickets." Enter the Ticket ID in the field on this screen. You'll see a helpful guide to different ticket types; this can help you locate the Ticket ID on your ticket or exchange certificate. Once your Ticket IDs have been accepted, follow the prompts to link each ticket to a Guest. If you have any trouble with these steps, I recommend calling (407) 939-4357 to talk to a Cast Member at the My Disney Experience Help Desk. 

    Once the tickets are linked, you will be able to make your Disney Park Pass Reservations for your visit. There is a helpful video on the webpage that walks you through this easy process.

    Thank you for stopping by, and for your family's service to our country. If you have any further questions as you plan and dream, please come back and see us. It's always a pleasure to assist another military family. 

    Diane, have the best time during your visit to Walt Disney World Resort! The World's Most Magical Celebration kicks off this week in honor of the 50th anniversary of The Most Magical Place on Earth, so be sure to follow along with all the festivities on the Disney Parks Blog. The party will be in full swing by the time you arrive, and I hope you enjoy it all! 

    Wishing you much magic,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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