EPCOT; Mother and Son; Spaceship Earth
  • On Feb 15, 2012
    Alba from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 4 Florida resident tickets to be picket up at will call. I now only need 2 will they refund the other two tickets.

    Hi there, Alba!

    While there is no publicly published (hard and fast) refund policy for Magic Your Way tickets - Florida Resident or otherwise - the response I got when I called The Walt Disney Travel Company was reasonably positive.

    Disney does not typically allow for refunds since the use policy is so liberal. However, in some cases, the Cast Member you're working with can use his/her discretion to issue a refund.

    Please bear in mind that until you activate the ticket, it does not have an expiration date (the exception to this is a special ticket offer, such as the present Wild for 3 promotion Disney is running for its Florida residents).

    If there is a documentable reason for the decreased ticket need, please bring with you any paperwork you might have to demonstrate your need. This can help make the decision easier for the Cast Member.

    Please let me know if I can be of any further help!

    See you later, celebrator,
    -Deborah B.
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Meet the Panelist: Deborah, Florida

As a Florida native, my life has always included Walt Disney World. Now I share that magic with my husband and my sons, ages seven and eight. In between trips to the World, I teach for the Department of English at the University of South Florida. Learn More About Deborah

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