• On May 26, 2021
    Karen from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the Florida resident tickets offered in January. I was told that they expired on June 18th. I was wondering if I would be able to make a reservation for September with these tickets or if I had to use them by June.

    Hi, Karen! Welcome back to planDisney! It's a pleasure to chat with you again. Let's get you ready for some truly Incredible adventures at the Walt Disney World Resort!

    Okay, it sounds like you have the Florida Resident Discover Disney tickets, which were originally planned to expire on June 18. Before we dive into the options you may have, let's double-check that expiration date, because it might have changed. It's quick and easy to check on the My Disney Experience app on your phone. Just look for the menu icon (three horizontal lines) in the bottom right of your screen, then select the "Tickets and Passes" tile. You'll see your tickets there, along with the expiration date. That way, you'll know exactly what you're working with.

    Now that we have the most up-to-date info, let's talk about using your tickets. The Florida Resident Discover Disney Ticket Offer was a special deal just for us Floridians, so unless Disney extends the dates of the tickets, they can't be used after they expire. However, you may have the option to apply the cost of your tickets toward the purchase of new tickets if you haven't used them yet. Your best bet is to call Guest Relations at the number listed for "Existing Tickets" and talk through your options with a Cast Member. And here's a planDisney tip that I've used recently: if you tap the "Chat With Us" tile near the bottom of the menu screen on the My Disney Experience app, you can get personalized help from a Cast Member without having to wait on hold on the phone!

    Karen, I hope this helps you plan your Disney days. Thanks again for stopping by, and do come back and see us if you have any more questions. We're always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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