MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Mar 10, 2025
    Anya from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I just purchased five magic+ bands for my family & when linking them I accidentally linked two to the same family member. How can I fix it?

    Hey there, Hi there, Ho there, Anya!

    Welcome to planDisney we’re happy to have you. Can you believe how quickly your trip is approaching? Pretty soon you’ll be in the middle of the magic creating new memories. Speaking of memories, have you already purchased a Memory Maker? If not, then I recommend this purchase. It’s the perfect way to capture everyone in the photo.

    Now let’s get talking about MagicBands. Typically, once a MagicBand+ is linked to an account, it cannot be transferred to someone else. There is something you could try in hopes of restoring the MagicBand+ to the rightful owner so let’s try!

    What you will want to do is try the Help Center Chat function on the bottom right-hand corner of the Walt Disney World website. After explaining your situation there, a Cast Member may be able to help assign the MagicBand+ to someone already in your Family & Friends List since the MagicBand+ has not yet been used. I’m hoping with the right amount of Pixie Dust, this option will work! 

    If not, something else to consider would be using, Disney MagicMobile for the person who doesn’t have a MagicBand. This will allow them to scan into the theme parks and access Lightning Lane entries similar to the MagicBand, just by using your mobile device.

    I hope this information helps, Anya. Just know that very soon you’ll be surrounded by the magic of Disney. Have the best time and please say hello to our Pal Mickey for me!

    Magical Memories,

    Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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