Mom and daughter in front of Cinderella Castle
  • On Nov 23, 2021
    Charlotte from West Yorkshire Asked

    Hi, we purchased our Disneys tickets online which says it includes Memory Maker - but not sure if it is linked to my account as it looks like I have to purchase the Memory Maker - can someone advise please?

    Hello Charlotte, 

    As the current UK Panelist here at planDisney, it's always a zip-a-dee-doo-dah day when I get to welcome a fellow Guest from the United Kingdom!

    I'm so happy to hEAR that you are planning to holiday at Walt Disney World Resort during 2022, and have already purchased your Disney Theme Park Tickets online. 

    Charlotte, as I can't personally view your already purchased tickets, I'm making the assumption that you've purchased via the UK-based Walt Disney Travel Company and that they are either the 7 or 14-Day Magic Tickets.

    Magic Tickets really are extra magical as they include access to all 4 Disney Theme Parks, and 2 Disney Water Parks, plus have Park Hopper Option, and the Memory Maker package built in!

    Charlotte, I'm happy to share from my own experience that the Memory Maker element doesn't appEAR within My Disney Experience until it's activated when you check-in to your Disney Resorts Collection hotel, or first arrive in a Disney Theme Park.  So please don't worry, as I feel sure all is well with the Memory Maker entitlement of your already purchased Magic Tickets!

    However, if you did have any additional concerns about your Disney Theme Park Ticket purchase, it's always possible to speak in person with a knowledgable Cast Member by dialling the UK freephone number contained within this handy Walt Disney World Resort Phone Directory link.

    If you should have any further questions for me regarding your holiday next yEAR to the most magical place on earth, then please do pop back to see me here at planDisney.

    Have a great Disney day ~ Jane

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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