Disneyland- Mainstreet Station
  • On Jan 18, 2022
    Kylie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my Disneyland tickets on the website under my account but don’t see them on my app, how can I link them to my app before I get to the park?

    Hi there, Kylie, and thanks for stopping by planDisney with your question!

    I’m SO excited to see that your Disneyland Resort adventures begin tomorrow! Now, let’s get you all set up for entering the theme parks upon arrival. First, it sounds like you’re on the right track, having already purchased your theme park tickets using your Disney account. Plus, you already have the Disneyland app downloaded, so check that off the list! So, by now you should have received your Disneyland Resort confirmation email with your eTickets. Once you locate your ticket order confirmation email, you can scroll down to the bottom of the email, where you will find the tickets in a PDF attachment. You can open the PDF to find your tickets and locate the 19-digit barcode number. Then, from there, you can manually link your tickets to your Disneyland app. 

    To link your tickets on the Disneyland app, click on the three lines in the lower right-hand corner of the app homepage. Then, select “Tickets and Passes.” Next, tap the “+” in the upper right-hand corner and tap on “Link Tickets & Passes.” You can either scan the barcode for each ticket, or enter the ID number manually. Now, you should be all set to head to the Main Entrance turnstiles to begin your magical day!

    If for some reason you still can’t find your confirmation email, I recommend chatting with a Cast Member using the “Chat with Us” feature on the Disneyland app. Or, you can call a Cast Member for ticket assistance at (714) 781-4636. Just make sure the original purchaser (if it’s not you) is on standby so a Cast Member can help locate your ticket order. 

    Did you know you can also use the Disneyland app to mobile order food and drinks throughout your Disney day? This is the perfect way to avoid waiting in line to feed your crew. Mobile ordering is one of my favorite features of the app, and it has saved me from many toddler meltdowns! 

    I hope this information helps you plan for your big day tomorrow, Kylie! Wishing you a day filled with magic and laughter!
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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