dlr destinations 07
  • On Mar 17, 2021
    Janessa from NV Asked

    Hello, I purchased Disneyland tickets from Target before the park shut down. I added the passes to my Disney account but since they’ve “expired” Dec 2020, the passes are no longer on my app. Will Disney honor my tickets?

    Hey Janessa! 

    Welcome to planDisney and thank you so much for bringing your question our way! 

    Please don't be alarmed if your tickets disappeared from your Disneyland App. The tickets were most likely removed because they reached their original expiration date. But don't worry! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. When you’re ready to visit, simply go to a Main Entrance ticket booth and, ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 

    If you have any additional questions, please reach out to Ticket Services at (714) 781-4636. A Cast Member would be happy to assist you further. 

    Thanks for stopping by planDisney! Please be sure to bring us more questions in the future! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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