Family Walking by Castle
  • On Jun 21, 2020
    Buddy from KS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello. We had purchased Disneyland tickets six months in advance for June. At this point we do not know if we will be able to go to Disneyland this year because of the shut down. Do we try and get a return on our tickets and plan for a trip for next year

    Hey Buddy!

    Welcome to the Disney Parks Moms Panel! It sounds like you’re in the middle of planning a trip to the Happiest Place on Earth!

    I’m so sorry to hear about your June trip. I had a July trip myself that I had to cancel. I understand you may be feeling sad or frustrated but I feel the Disneyland Resort is doing the right thing to ensure the safety of their guests and their Cast Members. We’ll be able to get to the Disney Magic soon enough. Rest assured that the Disneyland Resort is working hard with State Officials to create a safe and efficient reopening of Disneyland Park and Disney California Adventure Park. We should hear something shortly after July 4th about a possible new reopening date of the parks which could help you make a better decision about planning a new trip for this year or waiting until next year.

     At this time, they are not offering refunds on unused tickets to the parks. Unused tickets are valid until their expiration date. Without seeing your ticket it’s hard to tell when that is. I’d check the expiration date on your ticket to see when it expires. If you’re unsure or can’t find it you call always call Ticket Member Services and they can verify that for you. You may find that they expire with plenty of time to plan a trip for next year. Some tickets purchased this year directly through Disney had expiration dates of December 2021. In a worst case scenario, if you had to plan for a trip next year with expired tickets, you would receive the value that you paid for them and just pay the difference if there were any price increases next year.

    Well Buddy, I’m sending some Pixie Dust your way and hope that you can make it down soon enough. If anything else comes up please come back and let us know.

    Remember, always believe in the Magic!

    Andres
     
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

Related Video

  • thumbnail image for Tour the Hotels of the Disneyland Resort

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.