Little girl with Minnie Mouse
  • On Nov 19, 2022
    Wendy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased 12 Disneyland tickets and 1 guest cannot attend. Are there any refunds on purchased park tickets?

    Hiya Wendy,

    Welcome to planDisney! It sounds like you will have a magical vacation with a full party. I’ve never traveled with that many before, but I’m sure you will all have an incredible time at the Happiest Place on Earth. During your visit, be sure to check out A Christmas Fantasy Parade; it is a fantastic way to make the festive occasion.

    I’m sorry to hear that one of your Guests cannot attend your upcoming trip; if you are looking for a way to help show them you are thinking of them, I suggest a postcard. You can pick one up on Main Street, U.S.A., and then drop it off in one of the mailboxes in front of City Hall. It would be postmarked from Disneyland and be a great souvenir for them to hold on to. Now, regarding the extra ticket, I wish I could give you happier news, but unfortunately, Disneyland Resort tickets are non-refundable and nontransferable (once assigned to a Guest). However, you may be able to transfer the tickets to a later date. I recommend calling a Cast Member in the ticket office at 714-781-4636 to discuss your best options and initiate the process if possible.

    I hope you have an incredible vacation, Wendy!

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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